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How to Hire and Manage Your First Sales Team

Sandeep Gupta
10 Nov 2025
9 min read
How to Hire and Manage Your First Sales Team

How to Hire and Manage Your First Sales Team

Hiring your first sales team is terrifying.

You're investing lakhs in salaries. You need results. But you've never managed salespeople before.

Most founders make the same mistakes:

  • Hiring experienced reps who don't deliver
  • No clear process or playbook
  • No accountability
  • Here's how to do it right.

    Step 1: Define the Role BEFORE You Hire

    Most founders hire a "salesperson" without clarity.

    Answer these questions first:
  • What exactly will they sell?
  • To whom?
  • What's the average deal size?
  • What's the expected sales cycle?
  • What's the quota?
  • Without this clarity, you'll hire the wrong person.

    Step 2: Look for These Qualities

    Must-Have Traits

  • Coachability → Can they take feedback?
  • Resilience → Can they handle rejection?
  • Process-Oriented → Will they follow your playbook?
  • Nice-to-Have

  • Industry experience
  • Existing network
  • Pro tip: Attitude > Experience for your first hires.

    Step 3: Test Before You Hire

    Don't just interview. TEST.

    Role-play exercise:

    "Sell me this pen" is useless.

    Instead: "You're calling a prospect who said they're happy with their current provider. What do you say?"

    Assignment:

    Give them a real scenario:

  • Here's our ICP
  • Here's our product
  • Send me 5 prospecting emails
  • This shows you how they think.

    Step 4: Onboard with a Playbook

    Your new hire has no idea what to do.

    Week 1: Product + Market
  • What we sell
  • Who we sell to
  • Why they buy
  • Week 2: Process
  • Lead qualification
  • Discovery questions
  • Demo flow
  • Objection handling
  • Week 3: Shadow + Practice
  • Shadow senior rep (or you)
  • Role-play scenarios
  • First real calls (with support)
  • Week 4: Go Live
  • Assign leads
  • Daily check-ins
  • Weekly reviews
  • Without a playbook, they're guessing.

    Step 5: Set Clear Expectations

    Quota

    "Close ₹10 lakh in revenue per month"

    Activity Targets

  • 20 discovery calls/week
  • 10 demos/week
  • 5 proposals sent/week
  • Ramp-Up Timeline

  • Month 1: 30% of quota
  • Month 2: 60% of quota
  • Month 3: 100% of quota
  • If they're not hitting these, course-correct fast.

    Step 6: Coach Weekly

    Sales coaching is NOT a performance review.

    Weekly 1-on-1 Format:

    1. Review numbers (10 min)

    2. Listen to a call or review email (20 min)

    3. Identify 1 thing to improve (10 min)

    4. Role-play the fix (20 min)

    Consistency wins.

    Step 7: When to Let Go

    You need to fire faster than you think.

    Red flags:
  • Not hitting activity targets for 2+ weeks
  • Can't take feedback
  • Blaming leads, product, pricing (everything but themselves)
  • If they're not improving by Month 2 → let them go.

    Keeping a bad hire kills team morale.

    Common Mistakes to Avoid

    Mistake 1: Hiring Too Senior Too Soon

    You don't need a "VP of Sales" when you have 2 customers.

    Mistake 2: No Compensation Plan

    Design a clear comp plan:

  • Base salary
  • Commission structure
  • Bonus triggers
  • Mistake 3: Hiring Without a Process

    If YOU don't know how to sell your product, your team can't either.

    Build the process first. Then hire.

    The Bottom Line

    Hiring sales is expensive. But with the right process, it's one of the best investments you'll make.

    Ready to build a high-performing sales team? Book a call.

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